The CHEFS platform is designed to streamline form management and submission processes for healthcare facilities and program administrators. It enables real-time collaboration, structured data entry, error validation, and seamless authentication through BCeID and IDIR. With role-based access control, automated reminders, and intuitive UI components, the platform ensures accuracy, efficiency, and compliance with Ontario’s digital standards..

Live Project Link -
htthttps://www.ontariohealth.ca/
EPCOR’s digital platform faced challenges with customer drop-off during critical service transactions. I led a redesign of the online service request flow, focusing on simplifying the experience and improving accessibility across devices, especially mobile. This led to a 25% increase in successful service completions.